Return Policy

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Thanks for shopping at GYMSUPPLY

If you are not entirely satisfied with your purchase, we’re here to help


Returns
You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition as you received it. Your item must be in the original packaging.

Additional non-returnable items:
Gift cards
Downloadable products
Sale items

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.

You will receive the credit within a certain amount of days, depending on your cards issuer’s policies.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.

If you would like to change your item for a different color or size, please return your unwanted item and place a new order.

Shipping
To return your product, you can request a return in our Return Center .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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